Refund policy
At Tamris Beauty, customer satisfaction is our priority.
Refund Eligibility
- Refund requests must be made within 5 days of receiving your order.
- Items must be unused and returned in their original condition and packaging.
- Non-refundable: gift cards, final sale items, and opened personal care products.
How to Request a Refund
Email hello@tamrisbeauty.com with your order details. For damaged or defective items, please include photos.
Refund Processing
- Once approved, refunds are issued to your original payment method within 5–7 business days.
- Return shipping costs are the customer's responsibility, unless the item is damaged or defective.
Exchanges
- Tamris Beauty offers replacements of equal value if you contact them within 2 days of receiving your order.
- Return shipping for exchanges is customer-paid unless the item is damaged or defective.
Damaged or Defective Items
- Contact Tamris Beauty immediately for a replacement or full refund, including shipping costs.