Refund policy

At Tamris Beauty, customer satisfaction is our priority.

Refund Eligibility

  • Refund requests must be made within 5 days of receiving your order.
  • Items must be unused and returned in their original condition and packaging.
  • Non-refundable: gift cards, final sale items, and opened personal care products.

How to Request a Refund

Email hello@tamrisbeauty.com with your order details. For damaged or defective items, please include photos.

Refund Processing

  • Once approved, refunds are issued to your original payment method within 5–7 business days.
  • Return shipping costs are the customer's responsibility, unless the item is damaged or defective.

Exchanges

  • Tamris Beauty offers replacements of equal value if you contact them within 2 days of receiving your order.
  • Return shipping for exchanges is customer-paid unless the item is damaged or defective.

Damaged or Defective Items

  • Contact Tamris Beauty immediately for a replacement or full refund, including shipping costs.